why essential indoor 2nd don't exist in application?

[SouthKorean]

I newly bought essential indoor 2nd gen.

after couple of hours of failure and searching

I found out

1.  I am using Orbi (mesh network router) cannot seperate 2.4GHz and 5Ghz

 -> I had used 2 Arlo Q cameras very well for more than 3 years

2. I can't see  essential indoor 2nd gen camera in Arlo secure app add menu (apple app ver 4.10)

please tell me how to add it up.

[StephenB]

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@SouthKorean wrote:

2. I can't see  essential indoor 2nd gen camera in Arlo secure app add menu (apple app ver 4.10)

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Not sure if it is sold in South Korea yet.  If it isn't, then you'll need to wait until it is.

[JamesC · Accepted solution]

SouthKorean,

Arlo Generation 2 cameras cannot be onboarded in South Korea at this time. Arlo will be launching Generation 2 cameras in more areas in the future, keep an eye here on the community and on arlo.com for announcements and availability updates.

JamesC