Order Inquiry

[Novirao]

Hi, please I need help with my order #, I processed today at morning, and just after doing the purchase I received an email about my order is been processing but additional information is required to process my arlo order #. I contacted the phone number on the email, but unsuccessfully because the system not recognize the order number. 

Thank you, I will be waiting the information.

[BrookeN]

I would be more than happy to help you. Can you please dm me a good phone number and I will have someone from support reach out to you regarding your order. You send a dm by clicking on the envelope icon on the top right of the forum page.If you don't see it, then go into your profile settings and select preferences, then "Private Messenger." Then select "Turn on private messages" if it is turned off.

[Novirao]

Hi, good afternoon, I already sent you for private message. 

Thank you. 

[BrookeN]

Thank you for providing that information. I have reached out to our support team, they will be reaching out to you as soon as possible.