Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

No longer able tosee my devices

Reply
Discussion stats
  • 1 Reply
  • ‎2024-12-04 11:09 PM
  • 332 Views
  • 0 Likes
  • 2 In Conversation
billybob1
Follower
Follower
‎2024-12-04 11:09 PM

Something has changed with my software. I used to be able to log in and see a library of my devices.  Now I get what looks like a sales pitch for subscriptions.  I domy need aanything else I was happy the wat things were.

0 Likes
Reply
Message 1 of 2
332
1 REPLY 1
StephenB
Guru Guru
Guru
‎2024-12-05 05:24 AM
@billybob1 wrote:

Something has changed with my software. I used to be able to log in and see a library of my devices.  Now I get what looks like a sales pitch for subscriptions. 

If you have an Essential Gen 2 camera, then cloud recordings do require a subscription.  Did your trial subscription expire?

 

0 Likes
Reply
Message 2 of 2
328
Discussion stats
  • 1 Reply
  • ‎2024-12-04 11:09 PM
  • 333 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.