Arlo|Smart Home Security|Wireless HD Security Cameras
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  • ‎2020-10-07 11:39 AM
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Moores
Aspirant
Aspirant
‎2020-10-07 11:39 AM

After I set up my cameras to my phone, It just says getting status. I don't get a live feed or anything. Anything I can do to fix it?

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jguerdat
Guru Guru
Guru
‎2020-10-08 06:19 AM

Both WiFi and cell service? What phone and OS?

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Moores
Aspirant
Aspirant
‎2020-10-09 10:47 AM

The phone is android, and the cell service is tmobile on both phones we are trying to get them connected to. 

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jguerdat
Guru Guru
Guru
‎2020-10-10 07:24 AM

What about if you use WiFi?

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Moores
Aspirant
Aspirant
‎2020-10-10 12:47 PM

It is connected to wifi, its all connected it just says showing status. How am I able to see live feed and recorded feed?

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JamesC
Community Manager
Community Manager
‎2020-10-12 09:09 AM

Moores,

 

Try logging in to the web client using a PC: my.arlo.com

 

Do you experience the same behavior?

 

JamesC

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