Night time issue

[Strike31120]

So I'm having an issue with my camera. The first picture of a recording and the second is what it looks like when I go into settings. As you can see the recording is almost pitch black. Any help?

[jguerdat · Accepted solution]

The biggest issue is the nearby wall reflecting light (the night vision IR) back to the camera, causing the autoexposure to darken the image. I'll wager that rotating the camera a bit to minimize or eliminate the wall from view will fix the problem.

From what I see from your images, the settings image isn't using night vision, just ambient light. I'm not sure if that's normal but I'd guess so.

[Strike31120]

2nd pic in settings

[jguerdat · Accepted solution]

The biggest issue is the nearby wall reflecting light (the night vision IR) back to the camera, causing the autoexposure to darken the image. I'll wager that rotating the camera a bit to minimize or eliminate the wall from view will fix the problem.

From what I see from your images, the settings image isn't using night vision, just ambient light. I'm not sure if that's normal but I'd guess so.

[Strike31120]

That worked out, thank you