Arlo|Smart Home Security|Wireless HD Security Cameras
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LindaJ1965
Aspirant
Aspirant

I've just started getting the "you are not connected to the internet" whenever I try to open the Arlo app on my android phone when I get a motion detection notification.  This is driving me crazy, as I have to restart my phone every time so that I can view the camera.  Turning the WIFI off and back on isn't working for me.  I only bought the camera on 2nd January.  What's going on?  I doubt I'll be buying any more, as this is not something I can deal with every time I get a motion detection!

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LindaJ1965
Aspirant
Aspirant

Thanks Swilli for letting me know, I'll give this a go instead.

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4 REPLIES 4
swilli
Aspirant
Aspirant

Hey Linda, this obviously needs a real fix but in the meantime I've noticed that "Force Stopping" the app through the settings works nearly 100% of the time, and is much quicker than restarting your phone.

BMEWags
Tutor
Tutor
Same here - it just started today >.<
LindaJ1965
Aspirant
Aspirant

Thanks Swilli for letting me know, I'll give this a go instead.

jguerdat
Guru Guru
Guru

Toggling your WiFi off and back on is faster yet.