Arlo|Smart Home Security|Wireless HD Security Cameras
× Urgent: Activate Two-Step Verification
Arlo requires all users to activate two-step verification to continue to access your recordings, devices, and account.
Please enable this feature now. Learn More.

Essential spotlight camera - image tinted red

Reply
Discussion stats
  • 3 Replies
  • 91 Views
  • 0 Likes
  • 3 In Conversation
Fuj
Aspirant
Aspirant

Camera image is tinted red ?.?

Model: VMC2030 | Arlo Essential Spotlight Camera
jguerdat
Guru Guru
Guru

You have a first! Since you can't pull the battery to reset it, try removing the camera from Settings, My Devices as well as using the reset procedure by holding the button for >10 seconds. Reconnect it to see if that helped. If not, use the Contact Support link at the bottom here.

JamesC
Community Manager
Community Manager

Fuj,

 

Please provide a video clip/screenshot of what you are experiencing. Does this happen on recorded content as well as live streaming?

 

JamesC

Fuj
Aspirant
Aspirant

Sadly no cure found.

All combinations of app/camera/night vision removal/re-installation tried but no success.

Camera has been exchanged by Amazon.

 

 

 

Model: VMC2030 | Arlo Essential Spotlight Camera
Discussion stats
  • 3 Replies
  • 92 Views
  • 0 Likes
  • 3 In Conversation