Arlo|Smart Home Security|Wireless HD Security Cameras
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Discovery Failed - Your device could not be discovered.

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Aspirant
Aspirant

I'm experiencing the title issue, I tried to setup the cam via mobile app and computer, but both failed.

The blue light of the cam either flash about 30 seconds and then off or flashing rapidly with amber light after 2 mins...

I tried the factory reset and then pair up again, but still no luck.

 

 Anyone have same experience? How can I fix it?

Model: VMC2030 | Arlo Essential Spotlight Camera
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Community Manager
Community Manager

alexishu,

 

Try charging the camera first and then attempt to sync again once it is fully charged. Do you still experience the same behavior?

 

JamesC

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Aspirant
Aspirant

Tried to charge it for a day and then sync again, but still the same.. 😞

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Community Manager
Community Manager

alexishu,

 

Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

 

JamesC

 

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Aspirant
Aspirant

Hold down button until light flashes Orange, Then try again.

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