Arlo|Smart Home Security|Wireless HD Security Cameras

Re: Unable to reset Arlo Baby

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deville1975
Tutor
Tutor

Connection issues with my Arlo baby camera as all of a sudden the amber lite stayed solid.

 

When I disconnected from the power and reconnected, the light comes on immediately and remain solid Amber also.

 

I have tried putting a paperclip in the rever hole and holding for 10 (plus) seconds several times as suggested to make it factory default again so that I can ado it as a new camera but the light once again stay solid Amber even with the clip inserted.

Model: ABC1000 | Arlo Baby
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TomMac
Guru Guru
Guru

make sure you turn off the battery ( under feet ) and then while plugged into power do a reset

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deville1975
Tutor
Tutor

Thanks, tried that. No luck

jutitoo
Aspirant
Aspirant
Having similar issues as well. Stuck on getting the device added back to app. I'd get a chime and a solid blue light, but camera can't be found by app
Model: ABC1000 | Arlo Baby
deville1975
Tutor
Tutor

on the off chance that Support are looking at this, your update case links do not work therefore I am unable to reply to you. Case number 41570025

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