Unable to reset Arlo Baby

[deville1975]

Connection issues with my Arlo baby camera as all of a sudden the amber lite stayed solid.

When I disconnected from the power and reconnected, the light comes on immediately and remain solid Amber also.

I have tried putting a paperclip in the rever hole and holding for 10 (plus) seconds several times as suggested to make it factory default again so that I can ado it as a new camera but the light once again stay solid Amber even with the clip inserted.

[TomMac]

make sure you turn off the battery ( under feet ) and then while plugged into power do a reset

[deville1975]

Thanks, tried that. No luck

[jutitoo]

Having similar issues as well. Stuck on getting the device added back to app. I'd get a chime and a solid blue light, but camera can't be found by app

[deville1975]

on the off chance that Support are looking at this, your update case links do not work therefore I am unable to reply to you. Case number 41570025