Arlo|Smart Home Security|Wireless HD Security Cameras

Solved: Arlo Baby Audio issue using the latest version of the iOS mobile app

Reply
Discussion stats
  • 0 Replies
  • 4734 Views
  • 15 Likes
  • 1 In Conversation
Highlighted
Community Manager
Community Manager

Update: 

 

This issue has been resolved in the most recent version of the Arlo Mobile app. Please make sure you have the latest version available from the app store. For more information, take a look at the release notes here: Arlo iOS App - 2.6.1 -25th October 2018

 

*****************************************************************

 

The Arlo development team is aware of the audio issue Arlo Baby users are experiencing when using the latest version of the iOS mobile app. We will have an update available to correct this as soon as possible. We apologize for any inconvenience caused, I will provide an update as soon as I have more informaton.

 

Workaround:

 

As a temporary workaround for this issue, we recommend users use Apple Homekit for local streaming. Take a look here for more information on how to set this up:  How do I connect my Arlo Baby camera to The Apple Home app on my iOS device?

 

* Connect your iOS device' WiFi to the same network as the base station

* Add the camera to HomeKit

* Open Home App

* Stream the Arlo Baby camera

 

If Homekit is not an option, try streaming remotely:

 

* Connect your iOS device's WiFi to a different network than the base station, or disable the iOS device's WiFI

* Open the app

* Play the camera

 

JamesC

Discussion stats
  • 0 Replies
  • 4735 Views
  • 15 Likes
  • 1 In Conversation