Push notifications not working

[Diegodelarosa]

I keep receiving push notifications and I have to turn off the notifications but still getting  them all the time

[Dannybear]

How are you trying to turn off notifications, on the phone or using the arlo app?

You can temporarily mute notifications from the app settings page or if you still need the recordings you can create a custom mode with the notifications disabled.

[Diegodelarosa]

I am usin de app. 
i have turn them off app setting but still getting notifications 

[Dannybear]

Have a read of the manage alert section in the manual below.

https://www.arlo.com/en-us/images/documents/arlobaby/arlo_baby_um.pdf 

[Diegodelarosa]

Thank you, but still have the problem there is no solution 

[Dannybear]

Very interesting, if you set the mode to disable do you still get notifications?

[Diegodelarosa]

Yes

[Dannybear]

If you’re still getting notifications when the camera mode function  is disabled then the camera is not responding and requires a reset.

https://kb.arlo.com/1202749/How-do-I-reset-my-Arlo-Go-camera-to-factory-default-settings

[Diegodelarosa]

Still not working 

[Dannybear]

Can you tell us what mode is currently selected on the mode page in the app?

 If you then tap on the pencil edit icon, what camera name shows?

if you then tap on the pencil edit icon for the camera does it show the camera recordings options?

if you Then scroll to the bottom of that page do you have the push notifications enabled or disable?