Arlo|Smart Home Security|Wireless HD Security Cameras

Not getting notifications

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King1712
Follower
Follower
IOS app, all notifications settings are on but I’m not receiving push notifications anymore. I checked my phone and the app for updates and it looked like the arlo updated a week or so ago which lines up with the notifications not working.
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Dannybear
Master
Master
Can you confirm your getting the recordings when motion is detected? If not try toggling the all arm and disarm buttons and test again.
Do you get the notifications banner on phone but no tri tone sound? If so reboot the phone.
Try deleting and reinstalling the app again.
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