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Music and light settings changed on their own

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Nolas_Mom
Aspirant
Aspirant

For the past two nights, we've woken up to a screaming baby because our Arlo baby monitor started playing the music at full volume, and the night light was turned off all by itself. Also, I normally have the LED indicator light turned off, but this was also switched on, all by itself. All of this is very unnerving, to say the least. How the heck did this happen, and how can I make it stop?

Model: ABC1000 | Arlo Baby
ShayneS
Arlo Moderator
Arlo Moderator

Hi @Nolas_Mom

 

  May I ask which troubleshooting steps you have performed so far? I don't want to suggest any prior methods you have previously performed.

DarrrenS
Aspirant
Aspirant

 I have the exact same issue.

VERY annoying! The light is on all the time (blueish)

Model: ABC1000 | Arlo Baby
ShayneS
Arlo Moderator
Arlo Moderator

Hi @DarrrenS

 

Have you tried to turn off the status LED in the Device settings?

DarrrenS
Aspirant
Aspirant

I have been able to turn off the status light, but the volume knob still disappears at times. Also, I can not pair both iphones to the same arlo on the same WiFi. The unit still seems intermittent,

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