Arlo|Smart Home Security|Wireless HD Security Cameras
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Multiple house locations

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Topherdea
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Moving the Arlo to a new wifi network takes us a long time to reset. At the new location I click device settings / connect to network and it takes over 3 minutes to get a blinking amber light. After hitting sync, I show the QR Barcode to Arlo and it chimes but endlessly tries to find the device. Randomly this will eventually work. Even returning the device to our home location requires the sync process and often results in us doing a soft reset with a safety pin - the only reliable fix I'm aware of. Should traveling be this much trouble?
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ShayneS
Arlo Moderator
Arlo Moderator

Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support

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