Microphone icon on Arlo app is showing occasionally grey? What does it mean? See picture.

[Concoop]

Can someone help me figure out why the microphone icon is sometimes white which is most the time and occasionally its grey? Whats it mean when its grey? Ive attched a pic to explain what i mean.

[JessicaP]

Hey Concoop,

If it's greyed out, it means you can't use the microphone/push-to-talk feature.

Are you a primary account holder or the grant access user? Is this happening on the web client on your computer as well?