Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.
Arlo Community

I am having issues with Arlo baby connectivity after downloading new app

Reply
Discussion stats
  • 1 Reply
  • ‎2019-09-29 09:52 PM
  • 481 Views
  • 0 Likes
  • 2 In Conversation
Aljunior
Follower
Follower
‎2019-09-29 09:52 PM

My baby camera takes longer to connect... it disconnects in the middle of the night.... audio is unclear... video freezes...

The only thing that has changed is, I downloaded the new app.

Labels:
0 Likes
Reply
Message 1 of 2
481
1 REPLY 1
ShayneS
Arlo Moderator
Arlo Moderator
‎2019-10-01 01:21 PM

Hi @Aljunior

 

Are you still experiencing this issue?

 

What troubleshooting steps have you tried so far? I do not want to suggest anything you may have previously performed.

0 Likes
Reply
Message 2 of 2
454
Discussion stats
  • 1 Reply
  • ‎2019-09-29 09:52 PM
  • 482 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.