HomeKit with arlo baby not responding

[Alexsletters]

I cannot view my feed on my HomeKit- it always says “camera is unavailable- someone else in the home is watching” I know this is not the case- I have opened and force closed all versions of the app on my other devices. It worked when I first set up in HomeKit, but few mins later feed stopped and this message started. I know this issues has been a problem before, but I have the latest firmware, and have restarted arlo and iPhone, removed from home and reset the arlo. It has not helped. Any other solutions?

[ShayneS]

Hi @Alexsletters

  Have you tried contacting customer support regarding the Homekit issue you are experiencing? I have attached the link here for you - Arlo Tech Support