Arlo|Smart Home Security|Wireless HD Security Cameras
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HomeKit not responding

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Bmpalmeida
Aspirant
Aspirant

Hello. 

I have a Arlo baby that is constantly not responding in HomeKit. 

it is always working in the app. And if I restart the camera it works in HomeKit for a few minutes than gets not responding, but still accessible through the app. 

Already did a factory reset and re-add to HomeKit but the behaviour stays. 

Any idea on how to solve this?

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ShayneS
Arlo Moderator
Arlo Moderator

Can you verify the firmware version of the baby camera?

Bmpalmeida
Aspirant
Aspirant

Camera is on 

1.10.0.0_945_9d667ef firmware and hardware version is 

ABC1000г6. 

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