Arlo|Smart Home Security|Wireless HD Security Cameras

Re: Camera not found with Xiaomi Mi A2

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GLlamas
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Aspirant

Hi all,

 

I recently bought an Arlo Baby camera. I works perfectly with my Samsung Galaxy S9 but when setting it up with my wife's Xiami Mi A2, the app does not find the camera. I successfully scan the QR code and the camera makes a sound but it then gets stuck finding the camera.

 

Does Arlo Baby support Mi A2? As an alternative, do you have a web interface for Arlo Baby?

 

Thanks


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Saritz
Aspirant
Aspirant
I think when you setup for the first time that person is the “master”. They need to invite new users to share the camera with. So you can’t connect directly with the camera, you need to have an Arlo account and then once the master shares the camera with you it will appear in your devices list

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ShayneS
Arlo Moderator
Arlo Moderator

Hi @GLlamas

 

You can login & setup the Arlo Baby from the web portal here: Arlo Login

Saritz
Aspirant
Aspirant
I think when you setup for the first time that person is the “master”. They need to invite new users to share the camera with. So you can’t connect directly with the camera, you need to have an Arlo account and then once the master shares the camera with you it will appear in your devices list

View solution in original post

GLlamas
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Aspirant
Thanks, that solved my issue.
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