Granting Access Not Working With Arlo Baby

[sirwinstoniii]

Trying to set up an Arlo Baby and it’s working fine on my end but when I try to grant access it won’t let my mother login because “no Arlo products” are associated with her account. How can she log in to accept the invite without setting up a camera?

[ShayneS · Accepted solution]

Hi sirwinstoniii,

Try and uninstall and reinstall the App, Your Mother should be able to accept the email link > Sign In and boot up to the app menu. From there she should see the prompt for the Arlo Baby Camera. Note: if you like, you can add her access to the features by turning on the access rights.

How do I add friends to my Arlo account?

[sirwinstoniii]

That worked! Thank you!