Arlo|Smart Home Security|Wireless HD Security Cameras
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Can not reconnect

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GLR1
Aspirant
Aspirant

cannot reconnect to my arlo baby cameras. tried 3 times. hard reset and my app wont recognize either one of them. my internet is fine. solid blue light on arlo

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GLR1
Aspirant
Aspirant

what is the homekit?

enricocoste
Aspirant
Aspirant

I'm having the same issue. I tried several factory reset.

I go through the pairing procedure, I manage to configure the network but then the app cannot complete the final step, find it in the network (even though I see it on my router admin page). The device is now stuck with a blue light...

ShayneS
Arlo Moderator
Arlo Moderator

Which version of the Arlo Secure app are you using? Have you tried onboarding via the web portal?

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