Arlo|Smart Home Security|Wireless HD Security Cameras

Baby Arlo - Constantly Resets

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5tu88s
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My Arlo Baby keeps resetting itself. This happens randomly and occurs at least once per day.

 

When it resets:

  • The app states the camera is not connected to the internet/network.
  • The camera itself reboots and the orange light comes on.
  • The camera eventually starts up again and is available within the app.
  • The camera app settings (eg, notifications settings) are reset and I have to set them again.
  • The temperate sensor in the camera also seems to reset, ie, after the camera reboots the temperature detected shoots up to about 28 celsius and slowly drops down to the correct temperature (this takes about 1 hour).

Steps I've tried to resolve this issue:

  • Factory reset.
  • Checked firmware is up to date.
  • Ensured camera is connected to 2.4Ghz WIFI (not a WIFI extension).
  • Camera is plugged in to the wall and has battery as a backup.

Any help would be appreciated.

 

 

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