Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Arlo baby

Reply
Discussion stats
  • 1 Reply
  • ‎2023-10-06 09:12 PM
  • 53742 Views
  • 0 Likes
  • 2 In Conversation
annoyed33
Follower
Follower
‎2023-10-06 09:12 PM

Sold 2 of my Arlo baby to someone. Deactivated both cameras and deactived my original account. Now the new owner is having difficulties setting it up, Arlo support is saying one of the cameras is still under me. How do I disconnect something that I don't even have an account for? HOw the heck do I talk to someone in Arlo for help without an account because I don't have these cameras anymore? 

Labels:
0 Likes
Reply
Message 1 of 2
53,742
1 REPLY 1
ShayneS
Arlo Moderator
Arlo Moderator
‎2023-10-09 10:15 AM

The new owner can reach out via this forum and we can look in to this. 

 

Thank you 

0 Likes
Reply
Message 2 of 2
53,273
Discussion stats
  • 1 Reply
  • ‎2023-10-06 09:12 PM
  • 53743 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.