Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo baby second monitor will not connect to app on fire tablet ABC1000-200NAS

Reply
Discussion stats
  • 1 Reply
  • 690 Views
  • 0 Likes
  • 2 In Conversation
simpsonpe
Follower
Follower

 We have one arlo baby monitor connected to our app on our iphones and our fire tablet. We had a second baby and were able to add the additional monitor to the app on our cell phones but have been unsuccessful adding it to our fire tablet. When I attempt to connect it I am able to get past the chime step, it searched for the arlo camera and then ultimately says arlo not found. Everything is updated. Is there a way to fix this?

1 REPLY 1
jguerdat
Guru Guru
Guru

Once added to your account, you don't add it again. It has nothing to do with your phones or tablets (or the web client) - it's all about your account. By any chance are you using a second account that was granted access for the tablet? If so, the primary account needs to use Settings, Grant Access to allow the second account to see the camera.

Discussion stats
  • 1 Reply
  • 691 Views
  • 0 Likes
  • 2 In Conversation