Arlo|Smart Home Security|Wireless HD Security Cameras

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vlatanasov
Initiate
Initiate
Since today the app on both the tablet and mobile phone, both running android couldn't keep the screen on during live stream. It is the first time that the screen of both devices times out and locks while the live stream with sound is running. Even after the screen locks itself, the sound still can be heard but the screen is off. Any suggestions would be welcomed. Thanks.
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atesy
Aspirant
Aspirant
Android 3.6.8 > issue resolved!!! Thank you.

Screen does not time out when full screen streaming is on.
JB09
Tutor
Tutor
I can confirm the new version fixes the issue for me as well! Better late than never I guess 😕
ShayneS
Arlo Moderator
Arlo Moderator

Thanks for the updates.