Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo baby not live streaming after new app update

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Nalax
Aspirant
Aspirant

My Arlo baby monitor has been working great until just recently when the app did an update, now I’m not able to view the live streaming, can anyone help me please

7 REPLIES 7
brh
Master
Master

@Nalax

Have you updated your system to the latest firmware? This was a known bug that according to the release notes was supposedly fixed yesterday.

 

Brian

TomMac
Guru Guru
Guru

The lack of live streaming lately usu is a Flash issue ( esp on a browser , you don't say how yr viewing )

Many browsers have toggled off flash in the new versions

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Nalax
Aspirant
Aspirant

Hi, I’m using the Arlo baby app

JessicaP
Arlo Moderator
Arlo Moderator

Hey @Nalax,

 

What device are you using to view the live stream?

Nalax
Aspirant
Aspirant
I have the app on my iPhone and also my Samsung tablet.....
JessicaP
Arlo Moderator
Arlo Moderator

As brh mentions, have you tried to update your system to the latest firmware? Are you experiencing the issue when streaming on both WiFi and mobile data?

emilyl
Aspirant
Aspirant

I wanted to let everyone know that if you purchased your Arlo from Amazon you can contact customer support and get a refund (even if your refund window has closed). I returned and purchased a Nest.

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