Arlo Baby won’t reconnect

[Canimal31]

My internet went down for a couple of hours yesterday. When it came back up, the monitor would not reconnect. I have tried everything. I removed the device from my account and tried to add it back. After I scan the QR code and hear the chime, it fails to find the camera. I’m going on two days now without being able to monitor our baby - absolutely ridiculous. Anyone have any suggestions other than buying a different camera?

[StephenB]

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@Canimal31 wrote:
Anyone have any suggestions other than buying a different camera?

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I suggest contacting support: https://www.arlo.com/en-us/support/contact.aspx