Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Baby stuck on amber light. Tried factory reset /power cycle

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choctop
Follower
Follower

Hi all,

 

my Arlo baby has been stuck on the solid amber light for a few days now. I've tried

- factory reset, and various variations of it including turning on while holding the reset button, holding the reset button for up to 5 mins, etc

- power cycle, including draining the battery and leaving it overnight

- combination of holding down various buttons like sync and reset simultaneously

 

Alro support has been lacking, all they said is because I am currently in the UAE, I have no options but have gained a cool looking paperweight.

 

Is there no way to unbrick (for lack of a better term) the Arlo baby's via USB? kind of like how you would unbrick a router? Ive only got a few more months before our baby out grows the camera, so Im trying not to purchase another if I can help it.

26 REPLIES 26
Jptech
Aspirant
Aspirant

My support request number is 42250313

Jhonell
Aspirant
Aspirant