Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Baby sometimes reboots on its own and night light brightness resets?

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Double_Digit
Aspirant
Aspirant

Wondering if there is a solution for this issue, or request needs to be put it. I use the nightlight at 5% intensity. Sometimes the camera reboots on its own (I assume is after being streaming for a while) and when comes back online, light is at 93%, often awaking my baby. Anyone with this issue?

Model: ABC1000 | Arlo Baby
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JessicaP
Arlo Moderator
Arlo Moderator

Hi Double_Digit,

 

Try power cycling your Arlo Baby to see if that might help. Read here to learn how: How do I power cycle my Arlo Baby camera?

Double_Digit
Aspirant
Aspirant
Hi, maybe I was not clear. This happens exactly when the camera power cycles. If it’s turned off when power cycle starts. Is off when cycle is finished.
If it is on, it powers back on at 93% intensity.
JessicaP
Arlo Moderator
Arlo Moderator

If this happens while the camera power cycles on its own, I would suggest for you to contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

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