Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Baby new devices unable to connect

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thisjustinn
Aspirant
Aspirant

For the past 2 weeks my secondary devices have been intermittently unable to connect to the Arlo Baby cam. So for the past 3 days ive been trying to reset the those secondary devices which used to work remotely which cannot connect at all now. I reset the camera to my primary device, galaxy tab(GT). I tried to connect device to my samsung s8 and my wifes iphone7. Neither would connect after multiple attempts. I then reset the camera to my s8 and the GT and iP7 wouldnt connect. Same story with the iP7.

 

Please help!                                

 
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JamesC
Community Manager
Community Manager

thisjustinn,

 

When you say you are intermittently unable to connect, do you mean you are seeing an error message when attempting to live stream? If so, what error message are you seeing? Have you tried the troubleshooting tips posted in your other thread here: https://community.netgear.com/t5/Arlo-Baby/Arlo-Baby-Disconnection-issues/m-p/1327745#M443

 

JamesC

 

 

 

 

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