Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Baby lullabies not playing sound

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No sound when playing lullabies or white noise from app. App shows sound playing but only a click noise coming from Arlo Baby unit.

The music button on the unit also does not play sound.

Both had previously worked.
Model: ABC1000 | Arlo Baby

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At that time the buttons on the side did not produce sound either.

It has happened a few times now but I just restart the device and it works again.

View solution in original post

Model: ABC1000 | Arlo Baby

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Arlo Moderator
Arlo Moderator

Hi @mashanbear18
 

 I was not able to replicate this issue. Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. 

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Hi,

Thank you. The issue has resolved itself somehow. Hopefully it’s not an issue with the hardware
Model: ABC1000 | Arlo Baby
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I am also having this issue. How long did it take for yours to resolve itself?
Model: ABC1000 | Arlo Baby
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Hi,

Ours was working again the next night. Strange..

Model: ABC1000 | Arlo Baby
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Hello,

Sound, microphone and lullaby’s are not working on my daughters Arlo Baby Cam. Does anyone have any idea what’s going? I’ve tried factory resetting and updated the app but nothing works.
Model: ABC1000 | Arlo Baby
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Arlo Moderator
Arlo Moderator

Hi @KPosada

 

Does this occur on the web browser & Arlo app?

 

If you press the music button on the side of the camera does a lullaby start playing?

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At that time the buttons on the side did not produce sound either.

It has happened a few times now but I just restart the device and it works again.

View solution in original post

Model: ABC1000 | Arlo Baby
Discussion stats
  • 7 Replies
  • 519 Views
  • 0 Likes
  • 4 In Conversation