Arlo Baby Stuck on Firmware Update

[Retired_Member]

I keep having to factory reset my Arlo Baby and it gets stuck in a firmware update loop. It is unreachable and the light goes from solid orange to cycling between all the colors. It works for a week after factory reset and then gets stuck again like clockwork. I believe this started round about the time the latest Arlo Baby firmware update came out.

https://community.arlo.com/t5/Firmware-Release-Notes/Arlo-Baby-ABC1000-1-13-2-2-113-5543846-21ff089-...

I tried to let the battery drain but that didn’t fix it. It’s such a hassle to have to set it up over and over again. Anybody have other solutions?

[ShayneS]

Hi,

Are you still experiencing this issue?

[Retired_Member]

Yes but unfortunately I got tired of waiting for support so I replaced it with a product from another company. Really disappointed that it stopped working and I will not be buying any Arlo products in the future. I hope you can fix this issue for any others who might be experiencing it because it was exceptionally frustrating.

[ShayneS]

Thank you for the update and your feedback.