Arlo DevOps team is investigating an issue where customers are experiencing login issues. We apologize for this inconvenience and are working to resolve this issue.
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We are experiencing an outage of our ReadyCloud service and are working to resolve the issue..
We are experiencing an outage of our Google service and are working to resolve the issue..
Are you still having this issue? If so, are you using the original cable that came with your Arlo Baby? Have you tried plugging your Arlo Baby to a different power outlet to see if the issue still persists?
Yes, I am using the original Arlo Baby cord that came with the camera. It appears to be defective because I can plug this Arlo Baby into my second Arlo Baby cord (also the original camera cord and even a few years older) and everything works just fine. I have purchased a non-Arlo USB-Micro USB cord and it is powering the camera now, however it does not allow the sound feature on the camera. So no music or two way audio can be used. If there is a way to get access to an Arlo Baby camera cord, that is what I need. I need two separate working cameras.
For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.