Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Arlo Baby Camera No Longer Working - Amber LED

Reply
Discussion stats
  • 1 Reply
  • ‎2020-08-05 08:02 PM
  • 800 Views
  • 0 Likes
  • 2 In Conversation
SMUsooner
Follower
Follower
‎2020-08-05 08:02 PM

Arlo baby camera stopped working after months of working correctly. LED light remains orange but is not connecting to the app. I tried disconnecting the device but am not able to reconnect it. Reset button does not do anything. The orange light just stays on and the device doesn’t react. The device is also not reading the QR code to connect. If anyone has any tips it would be much appreciated!

Labels:
0 Likes
Reply
Message 1 of 2
800
1 REPLY 1
ShayneS
Arlo Moderator
Arlo Moderator
‎2020-08-07 10:41 AM

Hi @SMUsooner

 

Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support

0 Likes
Reply
Message 2 of 2
786
Discussion stats
  • 1 Reply
  • ‎2020-08-05 08:02 PM
  • 801 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.