Arlo|Smart Home Security|Wireless HD Security Cameras
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SMUsooner
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‎2020-08-05 08:02 PM

Arlo baby camera stopped working after months of working correctly. LED light remains orange but is not connecting to the app. I tried disconnecting the device but am not able to reconnect it. Reset button does not do anything. The orange light just stays on and the device doesn’t react. The device is also not reading the QR code to connect. If anyone has any tips it would be much appreciated!

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ShayneS
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‎2020-08-07 10:41 AM

Hi @SMUsooner

 

Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support

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