Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Baby Cam Poor Connection & Dropouts

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Eddie_worx
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Every night I am experiencing poor connectivity and drop outs with the baby Cam. I have good wifi in the house and the firmware versions on all devices have been checked to be the latest release. I will find that I cannot get a stable connection without intermittent sound and pixelation most nights. During the night I will wake to find that the app has shut. Have ensured that power settings keep the app open but when the cam connection does work and is stable app will say open. Phone is on constant charge when monitoring my son. I don't have connectivity issues with the 3 Arlo Pro 2 cameras that I also own. Please help as I am very frustrated with this expensive paperweight at the moment.

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ShayneS
Arlo Moderator
Arlo Moderator

Hi @Eddie_worx

 

What phone/OS are you using? What is the version of the Arlo Mobile App that you are running?

 

Have you tried rebooting the Baby Camera and testing again?

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