Arlo Baby Audio & video issue

[FartySheldon]

I have been using the Arlo Baby for almost one year but recently the sound sensor is seems to be malfunctioned, all the sound received will be repeated again and again and finally became a high frequency tone which made me impossible to hear anything other than the high frequency tone from the camera.

Resetting and restarting Arlo Baby have been tried but in vain. How can I fix it?

[ShayneS]

Hi @FartySheldon

Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link.