Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Baby - 2Way Talk Mutes Camera Audio

Reply
Discussion stats
  • 4 Replies
  • 6411 Views
  • 1 Like
  • 4 In Conversation
redbeardjake
Initiate
Initiate

I've noticed that when using the 2way talk feature, the camera mutes itself and you can't hear anything on iOS. You have to full close the app and then re-open it before getting audio again. Seems like a 1way talk and muted audio feature.

 

Is this a known bug and being fixed?

4 REPLIES 4
mogier
Aspirant
Aspirant

I have the same issue!

JamesC
Community Manager
Community Manager

redbeardjake,

 

We are aware of an issue some users are experiencing when using iOS (this does not occur when using the web client or Android). I will post an update when I have more information on this issue.

 

JamesC

IAMSAMMICH
Apprentice
Apprentice

Just purchased the Arlo Baby yesterday. We saw that the same thing was happening.

JamesC
Community Manager
Community Manager

IAMSAMMICH,

 

Are you letting go of the transmit button? When transmitting audio will temporarily be muted until you let go of the push to talk button, then audio should resume.

 

JamesC

Discussion stats
  • 4 Replies
  • 6412 Views
  • 1 Like
  • 4 In Conversation