I never had serious problems compared to others, but now after watching live for a few minutes it goes so blocky I can’t even see my baby!!
The update just stated ‘minor bug fixes’ yet surely can’t be a coincidence that that updates at the same time my baby cam pixelation gets a million times worse and now makes pretty much unusable! Any one else had this, so can see if it’s more that just me?
Yes, I also have a new problem with pixelisation and ghosting; I never really had this issue before. It's affecting all cameras on two different base stations (Arlo and Arlo Pro). The cameras furthest away from the base are having the most serious issues - sometimes the videos are completely worthless. Those cameras have been mounted in the same spot for two years, and had been working perfectly. I am pretty sure this issue has been going on for 2 to 3 weeks for me though. Thus, prior to 9/26 if there was an update then.
My Arlo baby has worked fine for many months, low and behold after a base station update it suddenly gets horrendous. Pure coincidence? I think not! The constant stock answer to reboot or call the utterly pointless support desk is a joke. I love how you all refuse to answer the ‘difficult’ questions posed on this forum. Unreliable at best is not what you want in a baby cam!!!
I can't address the Baby issues specifically but the base station has absolutely nothing to do with your Baby. That said, the base supplies WiFi for the wireless cameras and the Baby uses your home WiFi so there could be some interference of some sort going on. I haven't experienced this but that doesn't mean it can't happen. Try moving the Baby and/or base to see if that changes anything.
I happen to have a Baby (as well as a Q and several wireless cameras ranging from the originals to the Pro 2, including the different base stations). I don't have the problem you relate so how am I to tell you how to fix it?
"Keyboard warriors" such as yourself should try thinking before posting stupid comments. As well, the lack of ability to perform troubleshooting steps indicates a lack of understanding of how to collect knoledge and information in the first place.
I able to tell you how to fix it’ so therefore don’t waste oxygen commenting at all.
For you information, what makes you think I haven’t tried all the usual steps of troubleshooting? What if moving the camera worked?? So a baby camera set for nearly a year pointing at my child without problem suddenly has issues immediately after an upgrade.... but coincidence... and what if the solution was to move it further away or closer to the base station?? Why would I need to do that when previously worked in the current location.
A ‘collect knowledge and information’ is about what’s changed in condition at the point in change of condition..... 10 months of working daily and nightly and the only think that changed and funnily enough at the same time was a base station upgrade. Yet as you say absolutely can’t be connected.... ok then! I think yours is the stupid I’ll informed and closed minded comment!