Why there was duplicate recordings into library?

[Victorwarren]

Hello,

Ever since earlier this week when Arlo released an updated firmware for my two Ultra cameras now my Arlo audio doorbell sends two duplicate recordings to my library. They are exactly the same exact one difference, they are the same length, they occur at the same time too. The difference is always the same, one recording is marked as 'motion' and one is marked via smart notifications as a 'person' or 'vehicle', etc. This never happened until earlier this week when the Ultra cameras received the firmware update. This happens all of the time as well, so it is easy to duplicate.

[JamesC]

Victorwarren,

Are you still experiencing this issue today?

JamesC

[Loelo]

I also faced some duplicate files in my storage.