Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

QR Code for Arlo Doorbell goes to KB NETGEAR error page

Reply
Discussion stats
  • 2 Replies
  • 701 Views
  • 1 Like
  • 2 In Conversation
Pumper1
Aspirant
Aspirant
I was excited to add an Arlo doorbell to my much loved Arlo cameras. The QR Code in the doorbell quick start manual heads to an error page on KB NETGEAR.. Can’t find any video after extensively searching the net. Can’t see any function in Arlo app to add new device. After an hour of searching the excitement is now gone. Can anyone help? Thanks so much in advance.
2 REPLIES 2
jguerdat
Guru Guru
Guru

Use the app or a web browser and choose Add Device on the Devices tab. In there are all the devices you can set up, including the doorbell. If using the app, make sure it's the latest one - old ones may not have the doorbell listed.

Pumper1
Aspirant
Aspirant

You're a champ Guru. Thanks! I'm used to Apps putting things like this into the 'Settings' tab. That was my mistake. I wrongly thought the devices tab was solely to look at video's and the like from already installed devices. If only that QR code link worked :). Your suggestion solved my problem and I'm now really happy with the device.

Discussion stats
  • 2 Replies
  • 702 Views
  • 1 Like
  • 2 In Conversation