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Doorbell recorded videos can't be accessed?

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Flashzoom
Tutor
Tutor

I just got the doorbell last week. most of the functions works fine. but I noticed one little thing.

when someone rings the door bell, the linked front door camera will start recording, and doorbell will call my cell phone. 

I noticed I can access Doorbell triggered videos from my cell phone, but not from my web access.

under the libarary on my cell phone I see a filter for the Doorbell recordings, but not on the web access library. 

is there a reason why? or can door bell triggered recording ONLY be accessed from the phone app?

 

please help.

 

thanks,

 

Mike

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JamesC
Community Manager
Community Manager

Flashzoom,

 

Can you provide a screenshot of the issue?

 

JamesC

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