Arlo|Smart Home Security|Wireless HD Security Cameras|NETGEAR
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Aspirant

Doorbell doesn't work on first press

I installed an Arlo doorbell with my Arlo Pro 2 system recently.

It seems the doorbell doesn't work on the first press most times - no chime and no notification.  Once you press it once, it seems like it wakes up, thje light comes on, and then it starts working.

This happens repeatedly - wait a few hours and it won't work on the first press again.

I tried sending an email to Arlo support 4 days ago, but apart from the automatic response, I got no response at all.

Message 1 of 3
Arlo Moderator

Re: Doorbell doesn't work on first press

Hi BelgianGenius,

 

We're sorry to hear you have not heard back from our support team. Let me reach out to you via private message to gather more information from you.

Message 2 of 3
Aspirant

Re: Doorbell doesn't work on first press

Ok., I'm done with this thing.

 

I've never had a problem with the Alro cameras, but this doorbell just doesn't work.  Most of the time, notifications just don't come through.  Back to Amazon it goes...

Message 3 of 3