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Doorbell Answering Call Delay With Video On Iphone

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  • 2 Replies
  • ‎2019-06-02 11:58 AM
  • 897 Views
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Carl_G
Tutor
Tutor
‎2019-06-02 11:58 AM

I just added the Audio Doorbell as an addition to my Pro 2 camera.  When the doorbell button is pushed and I answer the call on my Android phone, the video from the porch camera pops up right away.  If my Wife answers on her iPhone (ios 12.x), it can take 30 seconds for the video to load. Is the discrepancy between Androd and Apple common?  All firmware, operating systems and apps are up to date.  Wondering if I should have just purchased a Ring.  

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ShayneS
Arlo Moderator
Arlo Moderator
‎2019-06-03 10:18 AM

Hi @Carl_G 

 

Does your wife have IOS 12.3.1 installed?

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Carl_G
Tutor
Tutor
‎2019-06-04 05:31 PM

Yes she does.

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Discussion stats
  • 2 Replies
  • ‎2019-06-02 11:58 AM
  • 898 Views
  • 1 Like
  • 2 In Conversation

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