Arlo|Smart Home Security|Wireless HD Security Cameras

Door bell stopped working since latest update

Reply
Discussion stats
  • 6 Replies
  • 127 Views
  • 0 Likes
  • 3 In Conversation
Highlighted
Mark001 Aspirant
Aspirant
My doorbell has just stopped ringing my phone, it flicks up for half a second, then drops out. Have reinstalled, changed battery, still the same thing. What have you done Arlo since last update?
lavarex2000 Aspirant
Aspirant

I having the exact same problem, however the doorbell worked fine before I granted access to another person. 

 

Model: VMC4030P | Arlo Pro 2 Wire-Free Camera
JamesC Community Manager
Community Manager

Mark001, lavarex2000

 

The development team is investigating reports of this issue and has taken appropriate action to alleviate the problem. Are you still experiencing this issue now or are calls from your doorbell coming through as expected?

 

JamesC

Mark001 Aspirant
Aspirant
No mine used to work phone, on two phones permissions and access was fine, just since last iOS and change of battery.
Mark001 Aspirant
Aspirant
Still the same issue, I am not the only one having issues.
lavarex2000 Aspirant
Aspirant

Problem fix, doorbell now contacts both phones. Thanks!!

 

JamesC Community Manager
Community Manager

Mark001,

 

Try restarting your doorbell again by removing and reinserting the batteries. Do you still experience the same behavior?

 

JamesC

Discussion stats
  • 6 Replies
  • 128 Views
  • 0 Likes
  • 3 In Conversation