Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Audio messages not posting to library

Reply
Discussion stats
  • 2 Replies
  • ‎2018-10-24 08:15 PM
  • 1695 Views
  • 0 Likes
  • 2 In Conversation
RChobby
Virtuoso
Virtuoso
‎2018-10-24 08:15 PM
In order to see doorbell audio messages in the library, I have to shut down the iOS app and relaunch. Buggy!
Labels:
0 Likes
Reply
Message 1 of 3
1,695
2 REPLIES 2
JamesC
Community Manager
Community Manager
‎2018-10-25 09:01 AM

RChobby,

 

There may be a slight delay for the content to arrive in the library. If you wait a bit after the event occurs, does the content arrive?

 

JamesC

0 Likes
Reply
Message 2 of 3
1,684
RChobby
Virtuoso
Virtuoso
‎2018-10-25 02:27 PM
James,
I waited 10 minutes. Is that long enough? However if I totally shut down the app and check after 2 minutes the file is in the library.
0 Likes
Reply
Message 3 of 3
1,678
Discussion stats
  • 2 Replies
  • ‎2018-10-24 08:15 PM
  • 1696 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.