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Arlo Doorbell with existing chime does not ring, makes a constant hum

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TForman42
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Follower

I have followed the simple instructions for installing the doorbell yet can't seem to get it to work.  When I connect it to my existing doorbell, it does not ring when you push the Arlo Doorbell, instead there is a constant hum coming from the existing doorbell unit.  This happens when I turn the power back on.  Once I turn it off, the buzzing disappears.  I have tried putting the switch in all 3 positions (A, B and C) and it does the same in all three.  Can anyone help me figure out what I'm doing wrong?

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JamesC
Community Manager
Community Manager

TForman42,

 

It sounds like your existing Chime may not be compatible with the Arlo Doorbell. Take a look here for more information on existing chime requirements: How do I set up my Arlo Audio Doorbell to trigger my existing chime?

 

JamesC

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