Arlo|Smart Home Security|Wireless HD Security Cameras

Re: Arlo Doorbell has not updatet to newest firmware

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brh Master
Master

@JamesC

My new Arlo Doorbell has not updated to the latest firmware. How is this sent out or what do I need to do to upgrade it.

 

Brian


Accepted Solutions
Guru jguerdat Guru
Guru

Popping the batteries out and/or rebooting the base may help.


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Guru jguerdat Guru
Guru

Popping the batteries out and/or rebooting the base may help.

brh Master
Master

@jguerdat

That is probably what I will do, but just curious why the firmware was released but never updated.

 

Brian

Guru jguerdat Guru
Guru
Sometimes it takes a couple three days for the update to occur automatically. The reboots can cause it to happen right away.
RChobby Virtuoso
Virtuoso
What is the latest firmware?
brh Master
Master

@RChobby

According to the Release Notes, it should be 1.2.0.0_275_250. I am still on 1.2.0.0_215_174. I will probably try removing the battery later today and see what happens.

 

Brian

RChobby Virtuoso
Virtuoso
@brh
Mine is at 1.2.00_261_229. The Arlo iOS app states “no updates available” (doorbell>device settings>device info>firmware). Where on the Arlo website did you find release notes for firmware updates?
RChobby Virtuoso
Virtuoso
Removing then replacing the doorbell batteries did not force an update.
Unplugging and rebooting the base did not force an update.
brh Master
Master

Oops! It looks like I clicked on the Solved button too soon. When I unplugged my base and plugged it back in. The doorbell became inactive. I had a red icon  with an exclamation point and the message said that the device was unavailable. On a gut feeling I pressd The doorbell button and that activated the doorbell again, but did not update the firmware. Maybe we have to remove the device and reinstall it.?

 

Brian

RChobby Virtuoso
Virtuoso
I removed and reinstalled. Still same firmware.
Guru jguerdat Guru
Guru

Got nuthin'...

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RChobby Virtuoso
Virtuoso
Perhaps someone at Arlo failed to push the update out.
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