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Arlo Audio Doorbell

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  • ‎2020-08-15 12:19 AM
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ML18
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‎2020-08-15 12:19 AM
I have had the Arlo Audio Doorbell for several months now and I must say it is not working 100% well.
In particular, though I am alerted when audio messages are left, there is no message audible when I retrieve it. I can see video as I have paired it with a camera .... but zero audio.
It may be that I am missing something in the setting on the app but I don’t believe so.
Is my unit defective relative to the experience of others? Any help please?
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ShayneS
Arlo Moderator
Arlo Moderator
‎2020-08-17 12:36 PM

Hi @ML18

 

Please contact the Support Team to further investigate this issue with your Audio Doorbell & they will be happy to assist. You will find several options for contacting support in the provided link. Arlo Tech Support

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